If you are not entirely satisfied with your purchase, you have 14 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in exactly the same condition that you received it.
Once we receive your item, we will inspect it and notify you that we have received it. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies.
You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you reveive a refund, the cost of return shipping will be deducted from your refund.
Dry cleaning is recommended to preserve vibrancy and structure of the hand embroidery.